How technology is affecting the real patrons....
So, there has been all this talk about how Google is taking over the library reference departments and the changes that libraries are going through because of technology, but there is another side to this.
We arent looking at is the populace who need us still and are being overlooked, as they usually are by the rest of society...the homeless, the new immigrants, the poor, and the handicapped. Why is it that we are worried that now "everyone" had an iPod and a laptop that they won't be using the library as a resource? Are we not seeing the change in our patron base? Here technology can help us like no other tool in history. We have Babelfish.com and internet library resources for the deaf, but we are very far away from the ideal melting pot/salad bowl that the library should be. ESL classes across this nation are filled to capacity, people from other lands are settling here and keeping thier own languages and cultures while learning ours....are our libraries doing the same? Why did Seattle Public Library revamp their dowtown branch and sucessfully keep out a lot of the homeless people who relied upon the place as a safe haven. Did children start hopping into downtown? Were soccer moms drawn from their Barnes and Nobles? Why werent the homeless catered to? How could we do more? My father brings old computers that have been discarded or cheap from the US to India to revamp and give to children who can use these machines to learn how to use them, making them marketable. Why cant we do this for some of the people here that need help? Please don't misunderstand me....EVERYONE IS IMPORTANT....everyone. Seattle did what they thought was right for the common good. I know alot of my fellow collegues who have dealt with poor unfortunate "forgotten" people with emotional turmoils and had to make the decision to keep them out for the safety of thier other patrons. My question is more towards how there needs to be a shift in the focus of how we see success in public libraries. Technology was thought to be the great leveler. Its open source dynamics hold to that. We should learn more from technology than what Google can spit out in .076 seconds.